Terms and Conditions

(Last Updated: 28-Aug-2025)

Welcome to SAPIENT NATURALS. By accessing and using our website (sapientnaturals.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

General Information

This website is operated by SAPIENT NATURALS (PRIVATE) LIMITED, a company registered with the Securities and Exchange Commission of Pakistan (SECP) under CUIN 0284251. Throughout the site, the terms “we”, “us” and “our” refer to SAPIENT NATURALS.

Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding contract under the laws of Pakistan.
You agree not to use our site for any unlawful or unauthorized purpose.

Products and Orders

All product descriptions, images, and prices are subject to change without prior notice.
We reserve the right to refuse or cancel any order placed with us, including in cases of errors in product information or pricing.

Payments

Currently, we only accept Cash on Delivery (COD).
You agree to make full payment at the time of delivery.

Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping and delivery.

Returns and Refunds

Please refer to our Returns & Refunds Policy for detailed information on returns, exchanges, and refunds.

Limitation of Liability

Our products are intended for personal care use only.
We are not liable for any misuse of products or allergic reactions. Please review the ingredient list carefully before use.
To the fullest extent permitted by law, our liability is limited to the purchase price of the product.

Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the property of SAPIENT NATURALS (PRIVATE) LIMITED and may not be reproduced or used without prior written permission.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page with an updated date.

Contact Us

If you have any questions about these Terms and Conditions, you may email us at info@sapientnaturals.com or call on +92-334-3349888.